At Misa Kurti, we aim to deliver your orders carefully and promptly. We understand how important it is to receive your purchase on time, and we work closely with our delivery partners to make that happen. This policy explains the process from order confirmation to delivery, so you know exactly what to expect.

Order Processing Time

After you place your order, it goes through a processing period where we verify payment, check inventory, and prepare your items for shipment. This typically takes 2 to 5 business days, but may occasionally be longer during busy sale periods, festivals, or unforeseen circumstances. Please note that processing time is separate from delivery time.

Shipping & Delivery Timeline

We ship orders using reliable courier services across India. Delivery times depend on your location and courier efficiency:

• Urban Areas: Delivery usually takes 4 to 7 business days after dispatch.
• Remote Or Rural Areas: Delivery may take longer, often up to 10 to 14 business days.
• Peak Seasons: During festival times or sale events, delivery may be slower due to higher volumes.

Please keep in mind that these are estimated timeframes. Factors such as weather conditions, public holidays, or logistic delays beyond our control can affect delivery speed. We appreciate your patience in such cases.

Shipping Charges

Shipping costs are calculated based on your delivery address and order size. These fees will be shown during checkout before you complete your purchase. Occasionally, free shipping offers may be available; please check current promotions on the website.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details. Tracking helps you monitor your package’s journey. If you don’t receive tracking information within 5 business days of order confirmation, please contact our customer support.

Delivery Issues And Lost Packages

While we take care to package and dispatch orders securely, sometimes issues can arise during transit. If your package is delayed, damaged, or lost, please contact us promptly. We will liaise with the courier service to help locate your parcel or find a suitable resolution.

Accurate Shipping Information

Please provide complete and accurate shipping details while placing your order. Incorrect, incomplete, or outdated addresses may lead to delivery delays or returns. We are not responsible for lost or delayed shipments due to wrong address details provided by the customer.

Return To Sender And Reshipping

If your package is returned to us because of failed delivery attempts, incorrect address, or refusal to accept the package, you will be responsible for additional shipping charges if you want the order reshipped.

International Shipping

Currently, we ship only within India. If international shipping options become available in the future, we will update this policy accordingly.

Customer Support

If you have any questions about your order status, delivery timelines, or shipping charges, please reach out through our Contact Us page. We aim to respond to all queries as quickly as possible.